Information and Advice

The Information and Advice Service is available to all older people, their family, friends, carers and those who represent them across Cheshire. Our fully trained Information Officers are here to help you with any related enquiry you may have.

We are available to take your calls at any of the information offices listed below and you can also visit our Information Centres or Outreach Information points in person.

Our offices are:

For details of our Outreach Services please contact your nearest Information Office.

When you contact our Information Service you can be assured of a professional, caring and confidential service regulated by the Community Legal Service Quality Mark.

Our Information Service is based on a series of comprehensive factsheets covering the key areas of Income and Benefits, Consumer, Health, Community Care, Housing, Leisure / Learning and Work.

These sheets are designed to provide:-

• Practical information for those older people who wish to help themselves
• A definitive guide for those whose work helps older people

They are available free of charge and a number of them are updated to coincide with the current financial year and all are regularly updated and checked for accuracy.

We also have a wide range of Specialist Information Sheets and New Information Guides on such topics as retiring abroad, making a living will or instructions for your next of kin forms. These specialist information sheets are also available free of charge to anyone who requests them.

We can also provide you with up to date local information of services and help available to older people.